Author: René Stocker, CEO
Consumers will become fully enabled Enterprise Networking members. Thanks to active communication and collaboration they will generate precious added value for the firm.
The following questions were raised by the attendees:
How do you prioritize the main concerns ?
How Web 2.0 capable is your intranet ?
How costly is assistance and implementation ?
Is your management ready for the paradigm change ?
Who has already Best Practices ?
Sample questions to discuss in each area of the main objectives:
Is Knowledge Management an isolated discipline or is knowledge retention after personnel transfers/resignations/retirements a part of the task of social networking in the enterprise ?
Does enterprise wide topic oriented knowledge sharing generate more added value than the usual competitive race for revenue and profit between business areas and regions ?
How can standardized unified communication improve and facilitate usability without diminishing the value of local customs in relationship management ?
How much is personal transparency helping to identify skills and granularity of knowledge without lowering privacy protection. Is the rule ‘just know what is necessary’ still applicable in the age of Facebook etc ?
How can we limit the power of hierarchies to the decision taking processes without eliminating personal initiatives ? How can ‘flat structure’ communities find acceptance of a group wide board of directors fearing loss of prestige and privileges ?
When does a merger’s corporate culture and governance result in a performance of 1+1=3 instead of 1+1=0.75 due to the loss of two corporate identities ?
Can a common ROI/ROA be measured or do individual bottom up contributions direct Management by Objectives into failure ?